About and experience
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I work on the operations and data behind a business: purchasing, billing, vendor management, reporting and the processes that connect them. I diagnose what is getting in the way, define the changes, and help put the solution into use. That can mean an audit, cleaner data, a better configuration, an integration or custom software. I currently lead logistics for an operations team. For software builds, I specify and review the work; AI agents write most of the code under my gates. I am based in Bonita Springs, Florida and work remotely across the United States.
How I work
I start with the operating problem: who does the work, what information they need and where the current process fails. I write the scope, decide what gets built, review the result and decide whether it is ready for use. AI agents write most of the code in my software projects.
My working rules call for a separate review, tests that exercise the actual failure conditions, and a named caller and operator for delivered software. A green test run is one piece of evidence; it does not establish every claim about the system.
The case studies distinguish delivery, use and measured effect. When no business outcome has been measured, I say so.
Education
B.S. Health Administration, University of Memphis. More than 45 credit hours in business, finance and accounting.
Resume
The public resume contains the reviewed career record, with employer names and private contact details removed. Download the PDF or read the text version above.
Career
January 2026 to present
Purchasing and operations
Logistics Manager
Purchasing and operations across a 285-vendor base, starting during an ERP migration.
- Consolidated more than 100 ad hoc buyers onto one approval pipeline with documented thresholds and an audit trail, and designed the three-way match behind it across purchase order, delivery receipt and invoice. Delivery receipts became a control point at the receiving yard.
- Set up lien waiver capture under Florida Statute 713.
- Authored a library of more than 30 standard operating procedures, versioned, with role acknowledgment recorded against each one.
- Built the daily operations brief that leadership reads: vendor scorecards, price anomaly flags, AP exceptions and AR aging.
January 2024 to December 2025
Distribution logistics
Logistics Manager
Led a three-person order logistics team serving 12 manufacturers and 23 national retail distributors.
- Led a three-person order logistics team covering AP and AR billing, invoice processing and purchase order reconciliation.
- Ran order flow between 12 manufacturers and 23 national retail distributors, including chargebacks, advance ship notices and disputes.
- Standardized order and billing work across NetSuite, Cleartrack and SPS Commerce.
- Negotiated tariff and foreign exchange terms on imported product.
January 2022 to January 2024
Service operations
Director of Operations
Ran operations for a 15-person staff and 500 active members.
- Ran operations, membership billing, payroll and scheduling.
- Standardized the business on Mindbody and HubSpot, and retired the parallel spreadsheets that had been running beside them.
- Owned vendor purchase orders, inventory and returns, and collected on aged receivables.
- Wrote the SOPs and the onboarding process new staff were trained on.